OPERATORS / ENGINEERS
Grow the business.
Not the workload.
Our operators map how the operation really works, task by task. With your team, we decide what stays human, what AI takes on and what needs to change. Our engineers build it.
At Conway, our operators map how your operation really works, task by task. With your team, we decide what stays human, what AI takes on and what needs to change. Our engineers build it.
OPERATORS / ENGINEERS
Grow the business.
Not the workload.
Our operators map how the operation really works, task by task. With your team, we decide what stays human, what AI takes on and what needs to change. Our engineers build it.
AI can't automate chaos.
What we believe
Most AI projects start with a tool. We start with the work.
Real work is full of exceptions, judgement and handoffs that never make it into the process map. We surface those first.
Then we decide what AI should handle, where people stay in control and what needs to change around it. Because AI can’t automate chaos.
WHY US
We've run the operation. We can rebuild it.
Commerce from the inside
We've scaled commerce businesses across countries, channels and systems. We know what happens when more orders, products and markets hit an operation built for less.
Real operating responsibility
We've owned the P&L, launched markets and changed platforms while customers kept buying. We know the difference between a good idea and one that survives the real operation.
Operators and engineers, together
The people who understand the business problem work directly with the people building the answer. No deck thrown over the fence.
The problem decides what we build
Sometimes an agent is enough. Sometimes it needs an integration, new software or a different platform. We do not force every problem into the same answer.
WHAT we do
The agent is only the start.
Discover
Pick one workflow or look across the operation. Follow the real work, find where time disappears and decide what AI or software should take on.
Build
Build the agent, software or integration and put it against real cases. If the stack needs to change too, it becomes part of the job.
Run
Keep it working after launch. Fix the exceptions, update the rules and move into the next workflow when the first one earns it.
Discover
Pick one workflow or look across the operation. Follow the real work, find where time disappears and decide what AI or software should take on.
Build
Build the agent, software or integration and put it against real cases. If the stack needs to change too, it becomes part of the job.
Run
Keep it working after launch. Fix the exceptions, update the rules and move into the next workflow when the first one earns it.
Scan
Pick one workflow or look across the operation. Follow the real work, find where time disappears and decide what AI or software should take on.
Build
Build the agent, software or integration and put it against real cases. If the stack needs to change too, it becomes part of the job.
Run
Keep it working after launch. Fix the exceptions, update the rules and move into the next workflow when the first one earns it.
Trusted by commerce businesses across Europe.
here to help
Frequently asked questions
These answers cover how we work, who we work with, and how to get started.
How is Conway different from an AI agency or consultancy?
We bring operators and engineers together on the same problem. Our operators understand the work and help define what should change. Our engineers build what is needed and stay involved through production.
Where do we start?
If you already know where the work gets stuck, start with that workflow. If not, we look across the operation and find the best place to begin. Either way, we agree what we are trying to prove before we start.
What happens in Discover?
We map the workflow with the people who know it, task by task. We look at the systems, decisions and exceptions behind it, then decide what should stay human, what AI can take on and what needs to change. A focused Discover can include a working proof.
Do you only build AI agents?
No. An agent is often only one part of the answer. We also build integrations, internal software, data flows and platforms. If existing technology already solves the problem, we use it.
Can you work with our existing tech stack?
Yes. We start with what already works. We connect and configure existing systems first, then build or replace the parts that hold the workflow back.
How long does it take?
A first workflow can move quickly. Larger software or platform changes take longer. We agree the scope, access and definition of done first, then plan the work in realistic phases.
How do you price the work?
Discover is fixed price for an agreed scope. Build is priced around clear deliverables and milestones. Run is recurring. Third-party software and usage costs stay visible.
Do we need AI expertise internally?
No. We need people who understand the work and someone who owns the result. Conway brings the operating, AI and engineering capability.
How is Conway different from an AI agency or consultancy?
We bring operators and engineers together on the same problem. Our operators understand the work and help define what should change. Our engineers build what is needed and stay involved through production.
Where do we start?
If you already know where the work gets stuck, start with that workflow. If not, we look across the operation and find the best place to begin. Either way, we agree what we are trying to prove before we start.
What happens in Discover?
We map the workflow with the people who know it, task by task. We look at the systems, decisions and exceptions behind it, then decide what should stay human, what AI can take on and what needs to change. A focused Discover can include a working proof.
Do you only build AI agents?
No. An agent is often only one part of the answer. We also build integrations, internal software, data flows and platforms. If existing technology already solves the problem, we use it.
Can you work with our existing tech stack?
Yes. We start with what already works. We connect and configure existing systems first, then build or replace the parts that hold the workflow back.
How long does it take?
A first workflow can move quickly. Larger software or platform changes take longer. We agree the scope, access and definition of done first, then plan the work in realistic phases.
How do you price the work?
Discover is fixed price for an agreed scope. Build is priced around clear deliverables and milestones. Run is recurring. Third-party software and usage costs stay visible.
Do we need AI expertise internally?
No. We need people who understand the work and someone who owns the result. Conway brings the operating, AI and engineering capability.
How is Conway different from an AI agency or consultancy?
We bring operators and engineers together on the same problem. Our operators understand the work and help define what should change. Our engineers build what is needed and stay involved through production.
Where do we start?
If you already know where the work gets stuck, start with that workflow. If not, we look across the operation and find the best place to begin. Either way, we agree what we are trying to prove before we start.
What happens in Discover?
We map the workflow with the people who know it, task by task. We look at the systems, decisions and exceptions behind it, then decide what should stay human, what AI can take on and what needs to change. A focused Discover can include a working proof.
Do you only build AI agents?
No. An agent is often only one part of the answer. We also build integrations, internal software, data flows and platforms. If existing technology already solves the problem, we use it.
Can you work with our existing tech stack?
Yes. We start with what already works. We connect and configure existing systems first, then build or replace the parts that hold the workflow back.
How long does it take?
A first workflow can move quickly. Larger software or platform changes take longer. We agree the scope, access and definition of done first, then plan the work in realistic phases.
How do you price the work?
Discover is fixed price for an agreed scope. Build is priced around clear deliverables and milestones. Run is recurring. Third-party software and usage costs stay visible.
Do we need AI expertise internally?
No. We need people who understand the work and someone who owns the result. Conway brings the operating, AI and engineering capability.